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FAQs

What is an apothecary?

The medieval apothecary was the ancestor of the modern general practitioner. In medieval Europe individuals selling wine, spices and herbs were known as apothecaries. They prepared and sold remedies to the public.

What are your hours?

Tuesday-Saturday 10:30-5, Sunday/Monday 11-4

Do you do consultations at the shop?

Although we have a wealth of herbal knowledge, we do not give consultations at the shop. Emelia’s staff members do not give medical advice. The information you receive at Emelia’s is for educational purposes only and is not intended as a substitute for professional medical advice, diagnosis or treatment. Always seek professional medical advice from your physician or other qualified healthcare providers with any questions you may have regarding a medical condition.

Are herbs safe?

The medicinal actions of every plant are unique. The chemical constituents within an herb can be contraindicated for an individual when used with other medications. The safety and effectiveness of herbal medicine is best understood under the guidance of a certified herbalist, naturopath or health care professional. That said, there are many herbs that have been used safely throughout the ages in households around the world by people who are not trained herbalists. You are the advocate for your own health.

Classes/Events

Where can I find out about the classes?

All information for classes can be found under the Events tab on our website. We book all of our events through Eventbrite. Click the link of the class you would like to register for and it will guide you through the sign up process. You may also register for classes in store. Class participation is typically limited to 10 so you may want to register early to guarantee your spot.

Where are the classes held?

Classes are held at the shop unless specified otherwise. We are at 350 Main Street Suite #A right off the Pinellas Trail. We are just North of Cafe Alfresco.

Do you offer private classes?

We may be able to accommodate your request for a private class depending on educator availability. We require private classes to have a minimum of 10 paid attendees. Please contact us for more information.

What is the cancellation policy for classes?

Refunds will only be given if your registration is cancelled at least one week (7 days) before the class.  This allows us to offer your reserved spot to other interested guests. Please call the shop at 727-281-4497 or email info@emeliasapothecary.com if you need to cancel.

What are 2nd Fridays?

2nd Fridays are offered by the Dunedin Downtown merchants every second Friday of the month. Many shops stay open extended hours into the evening and offer sales/specials/refreshments. Come visit us every second Friday from 5-8:30pm and check out our Facebook page for specific deals and offerings for each 2nd Friday. We have different themes and specials depending on the time of year.

Shopping Online

Shipping

We make every effort to get your order out as soon as possible. Please allow 2-3 business days to process and ship out your order. Orders placed after 12:00pm Friday through the weekend will not ship out until Monday. Orders placed over a holiday may require 1-2 days longer to process. We thank you for your patience.

Privacy Policy

When you place an order with us, we request your name, billing address, shipping address, credit card number and expiration date, and email address. We consider this information to be private, and we keep this information on a secure server to protect it from outside parties. We use the information only for the limited purposes of processing your orders, administering our site, notifying you of products or special offers that may be of interest to you (only if you select to be included on our mailing list). We do not share your private information with anyone.

Return Policy

We strive for 100% customer satisfaction. When your order arrives, please check purchased items and contact us immediately if there are any questions or concerns. We accept returns within 15 days of purchase for refund or exchange. Please note that we do not refund custom blends of any kind.

I don’t see the product I am looking for.

We try to put all of our products on the website but if you do not see something that you purchased in store we are more than happy to take your order over the phone. Phone orders over $50 also receive free shipping just the same as our online store. Just give us a call! (727) 281-4497