• What is an apothecary?

  

  

  The medieval apothecary was the ancestor of the modern general practitioner. In medieval Europe individuals selling wine, spices and herbs were known as apothecaries. They prepared and sold remedies to the public.

• What are your hours?

  

  

  11am-6pm: Monday, Tuesday, Wednesday & Thursday 11am-6pm: Friday, Saturday & Sunday

• Do you do consultations at the shop?

  

  

  Although we have a wealth of herbal knowledge, we do not give consultations at the shop. Emelia’s staff members do not give medical advice. The information you receive at Emelia’s is for educational purposes only and is not intended as a substitute for professional medical advice, diagnosis or treatment. Always seek professional medical advice from your physician or other qualified healthcare providers with any questions you may have regarding a medical condition.

• Are herbs safe?

  

  

  The medicinal actions of every plant are unique. The chemical constituents within an herb can be contraindicated for an individual when used with other medications. The safety and effectiveness of herbal medicine is best understood under the guidance of a certified herbalist, naturopath or health care professional. That said, there are many herbs that have been used safely throughout the ages in households around the world by people who are not trained herbalists. You are the advocate for your own health.

Shopping Online

• Shipping

  

  

  We make every effort to get your order out as soon as possible. Please allow 2-3 business days to process and ship out your order. Orders placed after 12:00pm Friday through the weekend will not ship out until Monday. Orders placed over a holiday may require 1-2 days longer to process. We thank you for your patience.

• Return policy

  

  

  We accept returns in its original condition within 14 days of purchase for store credit/exchange. If you are purchasing from online, the product must be returned at your shipping expense. Items must be returned in the original packaging and must be in a new, unused condition. The original and return shipping charges will not be refunded.

• What if I don’t see the product I am looking for?

  

  

  We try to put all of our products on the website but if you do not see something that you purchased in store we are more than happy to take your order over the phone. Just give us a call! (727) 281-4497

• Online gift cards

  

  

  Gift cards purchased online are for online only. Our register and online website are not connected, therefore the gift card # online is different than in store and will not work. Gift cards purchased in-store can be used online.

• Privacy policy

  

  

  When you place an order with us, we request your name, billing address, shipping address, credit card number and expiration date, and email address. We consider this information to be private, and we keep this information on a secure server to protect it from outside parties. We use the information only for the limited purposes of processing your orders, administering our site, notifying you of products or special offers that may be of interest to you (only if you select to be included on our mailing list). We do not share your private information with anyone.